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Silver Creek Manor

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Silver Creek Manor
Silver Creek Manor
(18 Reviews)
9014 Timber Path San Antonio, TX 78250
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
I continue to have a problem with my mothers missing items, watch, now clothes and now recourse on solution. my mother is Margaret gray room 215 a, I feel she is being taken advantage of due to is mentally out of it.
by david gray xxx.xxx.68.227
July 08, 2015
Does the staff at this senior care facility always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Was this senior care facility's staff friendly?
Not one bit
Was it easy to find parking at this senior care facility?
No, I had to look for a parking spot for a long time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Does this provider return your phone calls?
Sometimes
by Anonymous xxx.xxx.66.153
January 21, 2015
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Did this senior care facility use current and safe equipment?
Fairly Current
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
It could have used some cleaning
by Anonymous xxx.xxx.66.153
July 31, 2014
Would you recommend this nursing home to others?
No
Does this provider welcome questions?
Yes
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.128.122
March 24, 2014
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.23.215
January 23, 2014
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider offer flexible appointment times?
Yes
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider promise services he/she couldn't provide?
A few, but not too many
by TJL xxx.xxx.200.133
January 21, 2014
Does this provider welcome questions?
Yes, they don't mind answering my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.109.92
November 13, 2013
Are you going to visit this provider again?
If I need to, I'll return
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by alice DiRito xxx.xxx.106.35
October 28, 2013
Would you recommend this nursing home to others?
If I Had To
Was this provider's office too loud?
Yes, they need to move to a quieter location
Did this provider use excessive foul language?
No
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous xxx.xxx.149.120
July 22, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider have helpful information available online?
No, just a basic listings page
by Francis xxx.xxx.104.42
June 21, 2013
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Map and Directions
9014 Timber Path, San Antonio, TX 78250