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Royal Manor

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Nicholasville, KY

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Royal Manor
Royal Manor
(10 Reviews)
> Get Phone Number & Directions
100 Sparks Ave Nicholasville, KY 40356
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Did this senior care facility prominently display their credentials or business license?
Yes
Was this senior care facility clean?
No, I didn't feel comfortable at all
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility use excessive foul language?
No
Did a staff member acknowledge or greet you when you entered?
No
by Anonymous xxx.xxx.211.250
August 20, 2014
Do you feel like this provider's office is well staffed?
Definitely
Was it easy to make an appointment with this provider?
Yes
Does this provider treat their staff well?
Extremely well
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.26.182
March 11, 2014
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.65.226
June 26, 2013
Was this provider's office too cold?
No, it was fine
Did this provider prominently display their diplomas or business license?
Yes
Does this provider promptly return your phone calls?
Yes
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.204.12
January 25, 2013
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Are you going to visit this provider again?
Sure
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was the waiting area spacious?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Judy Bennett xxx.xxx.34.97
December 12, 2012
Was this provider's office clean?
No, I didn't feel comfortable at all
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.66.238
December 07, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I would never visit them again. I was very disappointed.
I worked there for a short while and although it is a company I felt they where more concerned with money than pt care. I feel as though the grandson that took it is young and silly and ;ets others exp DON that influeince him are back stabbing and money hungrey only for there own flaws
by bob xxx.xxx.254.144
June 30, 2012
They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me. The restrooms here weren't that clean, but they weren't out-of-control disgusting. I didn't mind using them but would have preferred a cleaner facility. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They refused to provide Hospice care to some residents based on the fact that they would recieve more money if they remained on medicare/medicaid.
by concerned citizen
January 11, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. The office was very easy to locate. I didn't have any trouble finding it at all. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Barbara Ferguson
September 19, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel safe in this provider's care?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
September 08, 2011
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Map and Directions
100 Sparks Ave, Nicholasville, KY 40356