Rosewood Rehabilitation & Care Center

Rosewood Rehabilitation & Care Center
Rosewood Rehabilitation & Care Center 7700 Mesquite Pass Converse, TX 78109
Add a Review

Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
A bunch of idiots working there. The staff is rude and so is the administration. They treat the patients family members like grab. Dont judge us till you know the whole story.
by dont care xxx.xxx.57.36
February 26, 2015
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility clean?
Yes everything was neat and sterile
Are you going to visit this senior care facility again?
Sure
by Anonymous xxx.xxx.57.36
October 14, 2014
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
They were decent
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Would you recommend this nursing home to others?
Yes
How would you compare this provider to others in his/her field that you have visited?
Average
by Anonymous xxx.xxx.129.160
April 07, 2014
Do you feel like this provider's office is well staffed?
Yes
Would you recommend this nursing home to others?
Yes
Does this provider use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Absolutely
by Anonymous xxx.xxx.121.143
March 19, 2014
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.126.82
December 08, 2013
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous xxx.xxx.40.127
January 23, 2013
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Was this provider's office clean?
It could have used some cleaning
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
by Anonymous xxx.xxx.170.111
December 17, 2012
my sister is in this facility and the staff is very rude. it takes them 4 to 5 hours to answer a call lite, they are rude to the families and the administrator seems to be stuck in the 195os. its very poorly run and the staff doesnt care about the families of the residents. and dont call the nurses station you will be placed on hold for hours and they never answer on the second shift.
by tina xxx.xxx.193.250
December 11, 2012
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Are you going to visit this provider again?
Not if my life depended on it
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Anonymous xxx.xxx.145.219
October 24, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.98.210
July 18, 2012
Add a Review