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Oak Grove Health Care Center

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Rutherfordton, NC

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Oak Grove Health Care Center
Oak Grove Health Care Center
(11 Reviews)
> Get Phone Number & Directions
518 Old US 221 Hwy Rutherfordton, NC 28139
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Was it easy to find parking at this senior care facility?
No, I had to look for a parking spot for a long time
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Was this senior care facility's staff friendly?
They were decent
Are you going to visit this senior care facility again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.153.25
June 03, 2014
Was this senior care facility's staff friendly?
They were decent
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Was this senior care facility easy to locate?
Fairly Easy
by Anonymous xxx.xxx.70.225
April 16, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by BW xxx.xxx.252.175
December 10, 2013
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous xxx.xxx.217.104
July 16, 2013
Does this provider give unbiased advice?
Yes
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you experience unnecessary pain during your visit?
No
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous xxx.xxx.46.105
June 30, 2013
This nursing/rehab facility has been undergoing a transition over the last 6-8 months (2012). During this time, service has improved, but there is still room for improvement. Communications with staff for follow up on care/health issues to family members is lacking. Rehab department is excellent.
by nc xxx.xxx.42.45
November 09, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.225.193
June 07, 2012
Did this provider answer all of your questions?
Yes
by Anonymous
November 15, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider give unbiased advice?
Yes
by Anonymous
October 28, 2011
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
No, multiple people had to stand
by Anonymous
October 23, 2011
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Map and Directions
518 Old US 221 Hwy, Rutherfordton, NC 28139