Lancashire Hall

Lancashire Hall
Lancashire Hall 2829 Lititz Pike Lancaster, PA 17601
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Consumer Feedback

(20 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
This Nursing Home is horrible. My dad had only been there for not only TWO days and he was taken to the ER for a nasty fall. The staff is neglectful---who knows how long he waslaying on the floor before he was discovered. They do not have the caring staff needed at all. Was shocked and appalled and will be removing him as soon as possible.
by Caring Person xxx.xxx.41.101
July 24, 2012
Does this provider remember you by name?
Sometimes, but not always
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider's office clean?
It could have used some cleaning
by Anonymous
October 24, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office too cold?
No, it was fine
by Anonymous
October 12, 2011
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Is this business handicap-accessible?
Yes, it was handicap-accessible
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
September 26, 2011
Was this provider's office clean?
It was satisfactory
by Anonymous
September 16, 2011
Are you going to visit this provider again?
Not if my life depended on it
Was it easy to find parking at this provider's office?
No, I had to look for a parking spot for a long time
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Is this business in a safe neighborhood?
No way!! Be aware it is very unsafe and I was scared
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
by Anonymous
September 16, 2011
Did you feel safe in this provider's care?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did this provider use excessive foul language?
No
Did this provider answer all of your questions?
Some were answered
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
August 31, 2011
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
by Anonymous
July 25, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
June 27, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 05, 2011
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