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Lakewood of Voorhees

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Lakewood of Voorhees
Lakewood of Voorhees
(12 Reviews)
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1302 Laurel Oak Rd Voorhees, NJ 08043
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Would you recommend this nursing home to others?
Absolutely Not
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider welcome questions?
No, They dismissed my questions as unimportant
by Anonymous xxx.xxx.200.70
January 01, 2014
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.40.210
May 20, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.69.252
March 28, 2013
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.110.97
February 09, 2013
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous xxx.xxx.212.61
October 27, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.47.239
May 05, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.205.164
April 09, 2012
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
December 01, 2011
Is this provider's business conveniently located?
Not at all, its out in the boondocks
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
by Anonymous
November 04, 2011
They made the extra effort to make sure every question and concern I had was addressed. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories.
by Kimberly Odrick
September 26, 2011
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Map and Directions
1302 Laurel Oak Rd, Voorhees, NJ 08043