Lakeshore Heartland Nursing Home

Lakeshore Heartland Nursing Home
Lakeshore Heartland Nursing Home 3025 Fernbrook Ln Nashville, TN 37214
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
You will be well treated IF the techs like you. Otherwise, have friends and family near.
by A volunteer xxx.xxx.201.67
June 05, 2015
Lakeshore Heartland is a wonderful caring place and everyone is most concerned about the well-being of the residents.
by Janice xxx.xxx.42.63
February 20, 2015
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Would you recommend this senior care facility to others?
Yes
Did this senior care facility prominently display their credentials or business license?
Yes
by Anonymous xxx.xxx.9.76
November 12, 2014
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider have helpful information available online?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Mike xxx.xxx.240.232
July 19, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this nursing home answer all of your questions?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.86.91
June 12, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.85.107
August 10, 2012
Did this nursing home answer all of your questions?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
November 09, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
April 12, 2011
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