Hy-Lond Convalescent Hospital

Hy-Lond Convalescent Hospital
Hy-Lond Convalescent Hospital 3408 E Shields Ave Fresno, CA 93726
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was the waiting area spacious?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.143.112
September 29, 2013
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.192.204
August 30, 2013
Did this provider use excessive foul language?
No
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Terry Alden xxx.xxx.254.78
January 18, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Mary Barber xxx.xxx.171.98
August 24, 2012
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I felt like my needs were mostly met, but they didn't make any extra effort. It was pretty hard to find the building, but I eventually found it. I'll definitely be going back. I didn't have a bad experience. nursing staff is the most acomodating and efficent as well as very caring, office staff not so much.
by alfred m. flores jr. xxx.xxx.106.3
August 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.124.10
May 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.18.68
May 03, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this nursing home answer all of your questions?
Some were answered
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
January 15, 2012
Is this business in a safe neighborhood?
No, I didn't feel safe
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous
October 29, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you recommend this provider to others?
I Already Have
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
May 16, 2011
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