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Delhaven Manor

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Delhaven Manor
Delhaven Manor
(13 Reviews)
> Get Phone Number & Directions
5460 Delmar Blvd Saint Louis, MO 63112
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Consumer Feedback

(13 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
My mother had a great rehab experience at Delhaven Manor. During her stay they had just started renovating both the inside and outside but it wasn't dirty. Staff is caring and get along with the residents, who all acted very comfortable living there. I'll definitely take my Mom there again if needed.
by Diane Trolinger xxx.xxx.210.18
May 18, 2017
I am a provider and they don't even bother to return calls, and front desk person will not put me through to accounts payable, she keeps saying she is taking messages, and no one calls me back. Not a very good business minded place.
by anonymous xxx.xxx.245.221
September 15, 2014
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Did this senior care facility use current and safe equipment?
Not at all, the equipment is dangerous!
Are you going to visit this senior care facility again?
Not if my life depended on it
Was this senior care facility's staff friendly?
Not one bit
by Anonymous xxx.xxx.69.9
June 04, 2014
I think Delhaven Manor is pathetic, a Administrator who does'nt know what sheKs doing a DON that can argue, curse and attempt to fight a CNA in front of residents, then threaten employees not to write statements. So unorganized and unprofessional. They have two to three hour meetings, rules change everyday, a drama filled environment, residents being ignored, CNA's giving residents booty dances. I think Delhaven needs a complete make over, a completely new staff, a more qualified Administrator with experience, a more organized friendlier DON and a more professional experienced office staff.
by icare xxx.xxx.74.180
April 24, 2014
Was this provider's staff friendly?
Mostly
by Anonymous xxx.xxx.221.227
March 24, 2014
They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me. My appointments always get canceled last minute here. It is really frustrating and really unprofessional in my opinion. Their office looked like the cleaning crew may have skipped a week. Employees complaining about payroll always messed up and having to beg for remainder of check. New administration has no idea whats she is doing and DON HAS WRITE-UPS FOR EVERYTHING EVEN MINOR ERRORS. SEEMS LIKE INCOMPETENT BOSSES.
by Elaine xxx.xxx.254.114
March 17, 2013
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Were the restrooms clean at this provider's office?
No, they were disgusting
by Anonymous xxx.xxx.173.158
January 07, 2013
They barely ever answer any of my questions over the phone, and I've had to make way too many appointments. The one thing I didn't like about this place was that they took a personal call right in front of me during my appointment. It didn't seem to be urgent and they could have waited. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. Their prices were pretty high, but I've had to spend more at other places. The Administrator is extremely ghetto and doesn't know how to treat families or employees.. 80% of the staff are just as ghetto and as ignorant yelling in the halls as families go by. This facility is better off being condemned. The staff doesn't care for their residents and the staff also worry about being fired because of how ignorant amd hateful the administrator is.
by Johnathon P. xxx.xxx.119.18
November 26, 2012
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I would never visit them again. I was very disappointed. Total ghetto administration GOLD teeth and all. Administrator is loud and rude. Staff is in fear of loosing their jobs half the time. Don't go here!
by Johnathan xxx.xxx.254.114
August 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.123.14
May 15, 2012
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Map and Directions
5460 Delmar Blvd, Saint Louis, MO 63112