Delaware Court Inc

Delaware Court Inc
Delaware Court Inc 4 New Market Dr Delaware, OH 43015
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
1.5 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you feel safe in this provider's care?
Absolutely Not!
Was this provider's office clean?
No, I didn't feel comfortable at all
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
by disgusted xxx.xxx.125.10
July 16, 2013
We admitted my mother into this facility for a two week stay to receive physical therapy to increase her strength before embarking into radiation and chemotherapy. The transport team seemed nervous as they dropped her off, we should have paid more attention to them, but were concerned about settling our mother in. the sheets that were pulled to the end of the bed were stained. I kicked the straw, fork and napkin under the bed to set my mother up as she was short of breath. Although the social worker/events coordinator/admission/whatever else she does did come in to welcome us and show me where I could get some ice. The nurse never did come in after numerous requests. Dinner was served-half a baked potato under cooked with a dab of sour cream, slimey zucchini-I think, and some sort of breaded cutlet. It looked so bad we dug out an ensure for her dinner. Still short of breath we decided to have her get back into bed and call the nurse. Still nothing. As we situated her we realized (after two hours) they never hooked her oxygen tube to anything, just tucked it behind her bed. Her roommate had her bed to the ground with a mat to protect her if she fell (I assume). She blocked the pathway to the bathroom. My mom who was weak needed to use the bathroom so asked for a porta pot. It took them a half hour to find one and another half hour to clean it before she could use it. She waited a full hour. There is more, but the biggest thing was they made me pay them $150 cash before they would release her to the transport team to take her to another facility. I got a handwritten receipt, apparently talked to a nurse practioner only to find out-they don't have one, so not sure who it was.....I WOULD NOT PUT MY DOG HERE>
by Cris xxx.xxx.174.98
July 16, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.21.9
November 12, 2012
Did you feel safe in this provider's care?
Absolutely Not!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
by Anonymous
January 15, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
July 05, 2011
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