Country Villa Terrace Assisted Living

Country Villa Terrace Assisted Living
Country Villa Terrace Assisted Living 6050 W Pico Blvd Los Angeles, CA 90035
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
1 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Mike
February 15, 2012
Did you experience unnecessary pain during your visit?
No
by Anonymous
February 14, 2012
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
October 02, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider promptly return your phone calls?
Yes
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
September 18, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 25, 2011
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider use excessive foul language?
Yes! It was very unprofessional!
by Anonymous
August 17, 2011
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Were the restrooms clean at this provider's office?
No, they were disgusting
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous
August 05, 2011
Was the waiting area spacious?
Yes
by Anonymous
June 30, 2011
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