Colonial Hills Nursing Center

Colonial Hills Nursing Center
Colonial Hills Nursing Center 2034 Cochran Rd Maryville, TN 37803
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Consumer Feedback

(3 Reviews)
Service
5 star average for Service
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Environment
4 star average for Environment
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does the staff at this senior care facility always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Anonymous xxx.xxx.54.19
May 08, 2014
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
December 13, 2011
There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. They didn't listen to anything I had to say! Whenever I tried to get a word in, they either interrupted me or cut me off before I could finish.
by Private Eye
August 30, 2011
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