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Brown Memorial Convalescent Center

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Brown Memorial Convalescent

Royston, GA

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Hartwell, GA

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Brown Memorial Convalescent Center
Brown Memorial Convalescent Center
(11 Reviews)
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PO Box 589 Royston, GA 30662
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Consumer Feedback

(11 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Was this senior care facility easy to locate?
Only with clear directions
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Would you recommend this senior care facility to others?
No
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did you feel like this provider's office was sufficiently staffed?
No
by Anonymous xxx.xxx.253.161
November 03, 2014
They were friendly and kind to me.
by wreese xxx.xxx.84.236
July 22, 2014
Was this senior care facility clean?
It could have used some cleaning
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
Did you feel like this provider's office was sufficiently staffed?
Not really
by frustrated xxx.xxx.178.114
April 16, 2014
Do you feel confident that this provider will work with you until a solution is reached?
No
Would you recommend this nursing home to others?
No
Did this provider show attention to detail?
No
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Does the provider's staff treat you well?
Not really
by Anonymous xxx.xxx.117.34
March 23, 2014
Would you recommend this nursing home to others?
No
Did this provider give the impression that they cared about your concerns?
Not really
Did this provider show attention to detail?
No
Does this provider maintain a professional appearance?
Somewhat
Did the staff keep the temperature in the waiting room pleasant?
Mostly
by Anonymous xxx.xxx.27.5
March 19, 2014
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Was this provider's office clean?
It was satisfactory
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
by Anonymous xxx.xxx.0.224
March 19, 2013
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous xxx.xxx.50.124
January 08, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.250.70
August 07, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.178.160
May 20, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
January 11, 2012
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Map and Directions
PO Box 589, Royston, GA 30662