Brentwood North Nursing, Rehabilitation & Specialized Health Care Center

Brentwood North Nursing, Rehabilitation & Specialized Health Care Center
Brentwood North Nursing, Rehabilitation & Specialized Health Care Center 3705 Deerfield Rd Riverwoods, IL 60015
Add a Review

Consumer Feedback

(28 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
The person there by the last name Jones was so unprofessional I was embarrassed for her! How sad they hire people like that!
by Horrible xxx.xxx.20.108
October 11, 2014
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
Not one bit
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
by Gould xxx.xxx.77.94
July 07, 2014
Was this senior care facility clean?
It was satisfactory
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Was this senior care facility's staff friendly?
Yes
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.152.185
May 15, 2014
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Kenneth Gill xxx.xxx.180.3
November 29, 2013
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.174.112
October 24, 2013
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. They seemed like they were extremely irritated to be at work, They left me completely alone for a long time and I became very nervous. Their prices were pretty high, but I've had to spend more at other places. Way understaffed. CNAs hardly speak english. Great turnover of employees.
by AMH xxx.xxx.177.207
October 18, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.210.100
May 07, 2013
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.116.162
May 03, 2013
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
by Anonymous xxx.xxx.99.33
February 28, 2013
Did you feel safe in this provider's care?
No, I was scared
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous xxx.xxx.158.103
February 26, 2013
Add a Review