Big Springs Specialty Care Center

Big Springs Specialty Care Center
Big Springs Specialty Care Center 500 St Clair Ave SW Huntsville, AL 35801
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
rehab section is amazing, however the long term care section? forget it. ALL of the facility works on a 'we feed you what WE want to be YOUR MENU' basis, residents have NO choices and all the food is horrible (think burger king quality, NOT what you expect for older persons on salt/sugar/milk based diet restrictions and lets not even go into the 'breaded chicken' that appears 2x weekly). bathrooms are shared with minimum of 2-4 patients and cleaned CORRECTLY between uses, NEVER. if anyone even has disinfectant to clean with, they hide it well. no way i would CHOOSE this place.
by lucyL xxx.xxx.63.24
October 08, 2015
Was this senior care facility's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.162.158
July 07, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Did you leave the office feeling satisfied with your visit?
Mostly
by Anonymous xxx.xxx.36.79
June 25, 2014
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
Yes
Are you going to visit this senior care facility again?
Sure
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.104.148
May 11, 2014
Was this provider's office easy to locate?
Fairly Easy
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.255.185
July 16, 2013
Was this provider's staff friendly?
Yes
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.144.218
May 30, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous
November 28, 2011
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Were the restrooms clean at this provider's office?
No, they were disgusting
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous
July 25, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
May 27, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
May 09, 2011
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