Belair Care Center Inc

Belair Care Center Inc
Belair Care Center Inc 2478 Jerusalem Ave North Bellmore, NY 11710
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
The nursing staff and aides are excellent. The administration sucks, my mom broke her arm an leg they ordered the wrong wheelchair and hospital bed. I had to go rent a wheel chair else where until they exchanged it. They sent me a hospital bed that did not go up or down. The hospital bed was a safety issue for my mom and the aide I hired to take care of her. Bel Air would not help me get the bed that was needed. I had to call the company they use, which is also disgusting, they said they do not carry beds that go up and down. After fighting with them for over an hour I received a new bed with a crank instead of electric to make it go up and down. Seems to me Belair is only interested in how many people they can get in, they don't care about the patients. The only good experience we had was with the nurses and aides, the food is also not edible.
by Dolores xxx.xxx.250.154
December 23, 2013
Was the waiting area spacious?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider listen to your input and concerns?
Yes
Does this provider use current and safe equipment?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.252.244
October 28, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.245.142
May 11, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous xxx.xxx.250.57
October 01, 2012
My mom went in with a broken bone and came out a few days later dead.
by me xxx.xxx.221.93
July 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Sure
by wanda burney xxx.xxx.20.1
June 25, 2012
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
by Anonymous
February 25, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Would you refer this provider to a family or friend?
Yes
by Anonymous
November 10, 2011
Are you going to visit this provider again?
Sure
Would you refer this provider to a family or friend?
Yes
by Anonymous
September 26, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
March 21, 2011
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