Reviews for Robert Laibstain, MD in Chesapeake, VA

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DR. LAIBSTAIN IS INTERESTED IN THE TOTAL HEALTH OF HIS PATIENTS. HE LISTENS TO WHAT PATIENTS TELL HIM, AS QUESTIONS, AND IS AN ALL AROUND GREAT PHYSICIAN.

by vbparrothead xxx.xxx.132.2

April 10, 2015

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I really like Dr. Laibstain! He does a great job trying to keep me healthy, even when I don't do my part. The office staff are pleasant and the wait is never long.

by Gloria Olson xxx.xxx.19.130

January 08, 2015

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I Was Very Disheartened With Indian River Family Practice. Dr. Robert Laibstain And His Incredibly Rude & Disrespectful Staff. There Office manager Called Me A Liar. When She Knew Everything I Said Was True. She Defended Her Rude Absolutely The Most Unprofessional Staff In A Dr.s Office. The Dr. Said It Was Inappropriate for me To Call Him While He Was On Call. Said it was Inappropriate to contact him on A Sunday Afternoon Even Though He Was On Call. He Never Asked me If I Was Okay Only Said I Am Sorry You Are Having A Hard Time. But Did Not Try To Help In Anyway That Was After I Sat In His Waiting Room Over 1 Hour To See Him Only To Find Out He Had left An Hour Or More Earlier. The Staff Said Have A Seat. He Will See You?????? I Feel So Betrayed i Have Been A Patient at This Practice For 38 Years. The Dr. Was Not Interested In What i Had To Say I Should not Be Calling Him. I Said Why Is That You Can Contact Me In THe office I Tryed To Speak To Him No Less Than ^ times in the last 3 months. Dr. More Worried About His Staff More Than How His patients Health Is Doing????? what Is Up With That. Maybe It Is Time For Him To Retire. He Has Lost Touch With His patients & Reality Of Being A Dr.

by Pam xxx.xxx.141.19

November 25, 2014

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Very excellent doctors.

by Johnny xxx.xxx.215.91

September 21, 2014

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Did you leave the office feeling satisfied with your visit?

No, I left with more problems than I came with!

Did this doctor answer all of your questions?

No, I left confused and frustrated

How would you compare this provider to others in his/her field that you have visited?

Not good

Did your provider offer a holistic approach to your experience with them?

This provider did nothing for me that made me feel like I'd want to go back.

Did this provider thoroughly explain the risks and benefits of your treatment?

Yes

by Laura Fulton xxx.xxx.208.199

July 15, 2014

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Does this doctor use current and safe equipment?

Yes; the equipment is very advanced!

Did you leave the office feeling satisfied with your visit?

Completely!

Was this doctor's staff friendly?

Yes, they went above and beyond

Were the waiting room chairs comfortable at this doctor's office?

They were average

Did this provider thoroughly explain the risks and benefits of your treatment?

Yes

by Anonymous xxx.xxx.234.14

July 15, 2014

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I have been a patient at Indian River Practice for 8 years and it is disheartening that their staff are rude, degrading and unprofessional. I contacted Michelle to obtain Dr. Larry Kagan's MID number for insurance purposes. Michelle was completely out of line and not helpful by any means. Her frustration was clear through her voice and in her unwillingness to help me. I was placed on hold multiple times. I was then transferred to the office manager Dawn who deliberately hung up on me as she felt the word "alleged" was a derogatory term and she was not going to take a lecture from me. I thought my speaking to someone in a leadership role would be courteous, however, I was wrong. She hung up on me a total of three times. At that point I called back a total of three times to only be placed on hold and hung up on repeatedly. I then asked for Dawns supervisor and she advised me she was the manager. She refused to give me her managers information.

I will never go to Indian River Family practice, they have lost a loyal patient due to the staff they employ. In any instance was in appropriate for them to act in the manner they did.

Outside of the staff the doctors were great.

by Chris Cooper, Jr. xxx.xxx.240.114

April 09, 2014

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Does this family doctor use current and safe equipment?

Yes

Was this family doctor friendly?

Friendly Enough

Does this provider offer flexible appointment times?

Somewhat

Was this family doctor's staff friendly?

Friendly Enough

Would you recommend this family doctor to others?

If I Had To

by Anonymous xxx.xxx.138.112

March 14, 2014

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Does this provider treat every client equally?

Definitely, they make everyone feel equally respected and cared for

Does this provider treat their staff well?

Yes, they treat their staff with respect

Was it easy to find parking at this provider's office?

Extremely easy, and close to the entrance

Did this provider leave you unattended for an extended period of time?

I was left alone for a while, but it wasn't too long

by Pam Bradshaw xxx.xxx.104.250

November 14, 2013

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Was this provider willing to stay open late to accomodate your needs?

Definitely! They would never turn away anyone in need

Was this provider's office easy to locate?

Absolutely! It couldn't have been easier!

Are you confident that this provider will continue working with you until a solution is reached?

Absolutely! I'm confident they will work hard to find the best solution for me

Does this provider remember you and your circumstances at every appointment?

Definitely! They always remember me and make me feel important!

Did you feel like this provider's office was understaffed?

Not at all, they had plenty of staff members to help me whenever I needed assistance

by Anonymous xxx.xxx.88.33

October 18, 2013

Robert Laibstain, MD

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