Michael Kleinman, MD

Michael Kleinman, MD
Southwest Surgical Assoc 7500 Beechnut St Ste 240 Houston, TX 77074
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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. Kleinman, has taken great care of my husband. He has pancreatic cancer.The whole staff has been wonderful and helpful and doctor Dr. Salmon who works with him is most helpful and caring. We have noting but good things to say.
by Pat Hauptman xxx.xxx.233.223
June 12, 2015
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.109.254
April 11, 2013
Dr. Micheal Kleinman operated on my daughter and she was already deceased. He covered up for another doctor Dr. Owen Maat when he perforated her colon, esophagus, and left the scene of the hospital. Not only that Dr. Kleinman falsified medical documents as well as telling me that my daughter did not have perforations. He also threw six sponges in her abdomen during the second surgery, sewed her up, put her in ICU, gave her blood transfusions until every drop ran out her body through her eyes, ears, nose until there was no more. They did not report her death to anyone. They claimed she choked from a hotdog. Is that all no they billed her Medicaid for services and said she had cancer, syphillis, gonorrhea, sexual gender disorder. She was special needs and that is how they treated my daughter.
by Deirdre Gilbert xxx.xxx.233.17
April 04, 2013
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Joe xxx.xxx.201.183
September 24, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.9.69
September 05, 2012
How would you compare this surgeon to others in his/her field that you have visited?
Among the best I have seen
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider promptly return your phone calls?
Yes
Does this surgeon give unbiased advice?
Yes
by Anonymous
February 21, 2012
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They put in the extra effort to make me feel valued and important. They always go out of their way to make me feel respected and cared for. All of the advice they gave me was so helpful, and completely unbiased. I would trust their advice over any other doctor.
by mary keys
December 05, 2011
Does this provider promptly return your phone calls?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
November 17, 2011
Did this surgeon answer all of your questions?
Every question I had was answered thoroughly
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
October 27, 2011
Would you recommend this surgeon to others?
Yes
Does this provider promptly return your phone calls?
Yes
Did you spend a lot of time in the waiting room at this surgeon's office?
No, my appointment started at the scheduled time
by Anonymous
October 04, 2011
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