Wellington Ballesteros, MD

Wellington Ballesteros, MD
Community Health Care Clinic 2500 Delano Ave Midland, TX 79701
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Consumer Feedback

(6 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did you feel safe in this provider's care?
No, I was scared
Does this provider remember you by name?
No, and they don't make an effort to even try
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
by Anonymous xxx.xxx.252.60
December 17, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.91.104
August 02, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.110.201
May 07, 2012
This was the worst doctors office that I have been to hands down. I recently moved to Midland and decided to take my daughter to this clinic and boy was it a mistake! First of all, the ladies that work in the front office are so rude!! They don't ever smile and they always look like they were in a bad mood. Second of all, waiting areas are dirty and look like they don't ever get cleaned. Everything was so unorganized especially the book shelf. On the other hand the nurses were very nice and very pleasant to be around. Lastly, they tested my daughter for strep and they said she was negative but when I took her back a week and a half later because she still was not feeling well they informed me that the lab had made a mistake the last time we were there and that she was indeed positive for strep throat .I'm not sure how this could of happen but what a coincidence that the day I took her back they told me that she had been postive for strep throat( a whole 10days later). My phone number is listed on the paper work but nobody notified me to let me know. That means my daughter exposed all of her classmates at school and everybody else she came in contact with!!! I will never take my daughter back to this clinic nor will I refer anybody I know to this clinic.
by M.G.
September 21, 2011
Would you refer this provider to a family or friend?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider offer any coupons, discounts or promotions?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
April 26, 2011
It was pretty hard to find the building, but I eventually found it. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I felt very safe in their care. I definitely trust them.
by mrs diaz
March 25, 2011
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