Directory > Providers > Mental Health Practitioner > Psychiatrist > TX > Lubbock > Boris Porto, MD > Reviews

Boris Porto, MD

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Boris Porto, MD
(19 Reviews)
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4412 74th St Ste E102 Lubbock, TX 79424
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I have been going to DR. Porto for a couple of months now, besides being a little confused and having a few rx mixups it has been good, have had to go in a few more times than i have wanted to get medications straight but other than that it has been a great experience. he is very professional and i would reccomed him to anybody. a very very caring doctor i havent found another dr in lubbock as caring and professional as him. GO SEE HIM!!!
by kman xxx.xxx.119.15
April 01, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.25.243
February 28, 2013
Dr. Porto is always professional and I never have a long wait in his office. He always is willing to work with my schedule and needs and makes sure that I have the prescriptions that I need if i am planning to be out of town for long periods of times since i do travel often. He listens and does his best to answer any questions that I have.
by Anonymous
February 15, 2012
Did this psychiatrist have reasonable prices?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
January 03, 2012
Did this provider answer all of your questions?
Yes
Did this psychiatrist have reasonable prices?
Yes
Was the waiting area spacious?
Yes
Was it easy to find parking at this psychiatrist's office?
Yes, it was convenient
Does this provider have helpful information available online?
Yes
by Anonymous
November 10, 2011
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. They always make sure to return my phone call as soon as possible. They've never left me waiting. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Anonymous
August 31, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
July 06, 2011
Did this psychiatrist investigate your medical background before recommending a treatment option?
Yes, they knew my medical history
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider prominently display their diplomas or business license?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
May 24, 2011
Since my intial visit to Dr. Porto he has spent no longer than 5 min. with me at a time, I walk in, he already has my scripts written out he gives them to me and I leave. On the occasion that I do try to ask a question, I am cut of usually with a, very sarcastic remark,(ie"sorry they didn't teach me that in medical school"). Anytime I need anything more than the scripts, it's like he doesn't have time, it's as if he just wants the patients in & out as quickly as possible, like a cattle call. Recently I had a very, very, difficult , stressful,horribly trying time after my beautiful daughter attempted suicide. While still out of town at my daughter's house (I stayed with her after her release from the hospital), I needed documentation sent to my employer. My husband called Dr. Porto's office to try and get the papers sent, when he was told I would have to come in, he explained I was out of town because my daughter was having problems, they said for me to call. When I called and told the secretary that I wouldn't be able to come in because I was with my daughter, who had attempted suicide, the secretary let out a big laugh and said "your husband just called and said you were out of town because YOU were having problems." I guess I was in shock, because it was late that night that I realized, she must have thought I was lying. Either that or she is just really that cruel? Which ever it is I was and am still, very hurt and angry about this. I can't imagine what kind of person would lie about such a horrible thing, certainly I would not, does she really think I am such a person? That hurts. I talked to Dr. Porto that day as well, he was also very rude. I guess I should have expected that, but somehow I didn't, not on that day when I was dealing with my daughter's suicide attempt and trying to hold myself together for her sake. Obviously, I see a psychiatrist and do have psycological problems, lying is not one of them. I guess what this review boils down to is that Dr. Porto is very uncaring, rude, and very arrogant. I hope I can find a good Dr., so I can get my meds. Porto causes me to feel worse about myself and it cause extreme anxiety to have to go to him to get my meds.
by Anonymous
December 17, 2008
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Map and Directions
4412 74th St Ste E102, Lubbock, TX 79424