Martin Schaffer, MD

Martin Schaffer, MD
9400 N Central Expy Ste 1212 Dallas, TX 75231
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Dr. Shaffer was kind, compassionate and thorough. He helped me through an extremely difficult time in my life - with insomnia, anxiety and depression. His intake process is very thorough - he listens to you one on one and is interested and caring.
by Sister Sally xxx.xxx.211.6
April 10, 2018
Does this provider return your phone calls?
Promptly
Did this provider prominently display their diplomas or business license?
Yes
Would you recommend this psychiatrist to others?
Yes
Did you feel that your visit with the provider was time well spent?
Mostly yes
Has this psychiatrist ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.148.138
October 13, 2015
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous xxx.xxx.90.117
April 26, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.4.200
October 01, 2012
Did this psychiatrist answer all your questions?
Some were answered
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this psychiatrist leave you unattended for an extended period of time?
No, I was always attended to
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
February 28, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
November 17, 2011
Does this psychiatrist remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this psychiatrist give you undivided attention?
Definitely! They made an extra effort to make me feel special
Did they follow up with you after your appointment?
Yes.
by Anonymous
October 27, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived
Did this provider prominently display their diplomas or business license?
Yes
Did they follow up with you after your appointment?
Yes.
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
September 01, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
August 16, 2011
They never encouraged any of my negative behavior, and gave me plenty of helpful solutions for what I was going through. They were able to help me get of negative patterns and routines very quickly. Their office was nice and quiet. I was worried it would be overly loud but it was fine. Not only did they not answer my questions, they barely gave me any information whatsoever. I'm going to have to do my own research to get my questions answered. A lot of the things on the insurance profile weren't correct. The types of things he said he on the insurance info wasn't correct. He really didn't want to take our insurance. We only saw him once because he said he really didn't "do" what we were looking for, even though it was listed on the website. He said, in theory, yes. In practice, 'no'".
by Anonymous
May 26, 2011
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