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Robert D. Shutt, MD

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Robert D. Shutt, MD
Valley View Family Physicians
(8 Reviews)
> Get Phone Number & Directions
4410 Valley View Dr Knoxville, TN 37917
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.43.131
July 24, 2012
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider answer all of your questions?
Yes
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
September 20, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
Yes, they could have waited
by Anonymous
September 09, 2011
Was the waiting area spacious?
Yes
by Anonymous
September 09, 2011
Did this provider use excessive foul language?
No
by Anonymous
August 29, 2011
I have been a patient of Dr. Shutt for many years, his warm personality has kept me coming back. However, I am now realizing the quality of care has been lacking. I feel that he does not really know who I am or my history. He has not asked me about doing blood work in years, or having a mammogram ,etc. etc. He is supposed to be my primary care physician. I went to him complaining of radiating leg pain and pointed out a vein in my leg that was bulging. He said I should have a sonogram?? done as soon as possible. I relayed that I am one of the "poor" older folk that has to work and to please schedule the test for the following Wed. that would have been today. Well though I had spoken to his nurse on a unrelated issue and reminded her of this and said if not Wed. than Thurs. would be okay I have never heard back from Dr. Shutt's office. It is now 5:23 pm on Wed. 8/24/11. I am really disappointed in Dr. Shutt. I truly believe that he does not stay apprised of his patients history, and stay on top of when routine tests should be done. I have had to ask him about getting a flue shot, pneumonia vaccine, shingles vaccine and so on.
by asmith
August 24, 2011
I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Their office equipment was in superb shape and looked very advanced. I definitely felt safe under their care.
by Billy
August 11, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider have reasonable prices?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were you able to relax during your appointment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
June 23, 2011
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Map and Directions
4410 Valley View Dr, Knoxville, TN 37917