Elias Hilal, MD

Elias Hilal, MD
Arena & Hilal 1350 Locust St Ste 309 Pittsburgh, PA 15219
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this doctor's office?
They were average
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Absolutely
by Anonymous xxx.xxx.209.146
September 24, 2014
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Would you recommend this doctor to others?
I Already Have
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.34.113
May 06, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you recommend this ENT otolaryngologist to others?
I Already Have
Did you leave the office feeling satisfied with your visit?
Completely!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Larry Sheila Harris xxx.xxx.151.25
March 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by ned shekels xxx.xxx.248.210
April 05, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
December 19, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Would you refer this provider to a family or friend?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
August 14, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this ENT otolaryngologist's staff friendly?
Yes, they went above and beyond
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
July 27, 2011
Would you recommend this provider to others?
Yes
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Was it easy to make an appointment with this provider?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
June 27, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
June 14, 2011
One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.
by mammyx2
April 04, 2011
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