Louis Felder, MD

Louis Felder, MD
Pittsburgh Ear Nose & Throat 3447 Forbes Ave Pittsburgh, PA 15213
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Kind doctor, skilled surgeon. Took our concerns seriously.
by ess
February 06, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
January 26, 2012
Their office was nice and quiet. I was worried it would be overly loud but it was fine. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Every time I visit, I have to remind them why I'm visiting them. Since I don't visit that often. But listens and understands.
by KAR
December 29, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Was this ENT Otolaryngologist friendly?
Friendly Enough
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
December 28, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
December 16, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 12, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
December 07, 2011
Was the waiting area spacious?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
November 14, 2011
Dr. Felder is a wonderful man/doctor. He has treated all three of my kids and while he is quiet in demeanor, he is also incredibly gentle. I have total confidence in his ability and trust him with the care of my preciious kids!
by Holly
November 09, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider rush your appointment?
No
by Anonymous
November 03, 2011
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