Kendall Graven, MD

Kendall Graven, MD
Salem Clinic 2020 Capitol St NE Salem, OR 97303
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.107.105
January 28, 2013
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
October 30, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this family doctor's staff friendly?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
October 17, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Would you recommend this family doctor to others?
I Already Have
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
August 30, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
August 03, 2011
To: The Board of Directors Salem Clinic, P.C. Re recent termination of services


Dear Dr Graven,
I would like to give you this opportunity to explain your reason for terminating my care.
I have tried my best to explain myself to you but feel it has fallen on a deaf ear.
I realize that you like me are a human being and have feelings as I do. I also realize that a Dr's reputation is of coarse very important to him as is mine too. I was very shocked to receive the letter from the board of directors terminating my care as Salem clinic!
Especially given my fragile mental condition due to my lack of sleep as of the past 30 days now. I had asked you to wait until I was diagnosed and my current condition had stabilized but you chose to dump me at this time witch as worsened my mental state to the point where I now feel I may need some kind of counseling.
I want you to know the I am thinking about reporting you to the Oregon Medical Board. I would rather not have to do this and will give you the opportunity to explain you recent actions against me.
You have 24 hrs to respond to this E-mail before I do this.

by Joefromore
October 06, 2009
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