They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They were somewhat friendly. I was comfortable there. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.