Stephen Leighton, MD

Stephen Leighton, MD
Family Care Health & Wellness 3975 Old Greensboro Rd, Family Care Winston Salem, NC 27101
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4 star average for Recommended
Did they follow up with you after your appointment?
Yes.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider offer flexible appointment times?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.129.9
January 28, 2013
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Sandra Miller
January 29, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
November 15, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. One thing was the office was impeccably clean. They must clean or sanitize all the time.
by Thomas W
October 15, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
October 03, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
September 20, 2011
One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Renee Joyce
May 23, 2011
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 31, 2011
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