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Roland Gerencer, MD

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Roland Gerencer, MD
New Mexico Ear Nose & Throat
(12 Reviews)
> Get Phone Number & Directions
500 Walter St NE Ste 210 Albuquerque, NM 87102
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Would you recommend this ENT otolaryngologist to others?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.206.29
March 19, 2013
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did this ENT Otolaryngologist recommend surgery too quickly?
Yes, it seemed pretty quick
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Anonymous xxx.xxx.40.17
March 08, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider offer flexible appointment times?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.106.117
November 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.86.228
April 26, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
February 23, 2012
Would you recommend this ENT otolaryngologist to others?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
November 11, 2011
Did this provider answer all of your questions?
Yes
Did this ENT Otolaryngologist answer all of your questions?
Yes
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
by Anonymous
November 02, 2011
They made the extra effort to make sure every question and concern I had was addressed. I definitely liked how many treatment options I was presented with here. They didn't recommend surgery too quickly and really wanted to try other treatments first. My husband and I both had sinus surgery and we werent pushed into it. We needed it. We went back for our follow ups and so far we have been doing well.
by MchezDchez
September 16, 2011
They try to keep the restrooms stocked, but sometimes they run out of stuff. I have had to ask them a few times to re-stock. I was given a polite greeting when I walked in. It was nice to be acknowledged. They always take the time to listen to me. I know they really care about me and what I have to say. I was confident that they were using the latest treatment methods.
by AC
July 28, 2011
I really liked Dr. Gerencer. He has a very dry wit, which may put some people off, but I thought he was funny. He thoroughly answered every question I had. He was caring, and thoughtful. My husband sees him now. I saw him 4 times and would recommend him.
by Toni
June 25, 2011
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Map and Directions
500 Walter St NE Ste 210, Albuquerque, NM 87102