Melanie Sinatra, MD

Melanie Sinatra, MD
Wyckoff Ophthalmology 350 Franklin Ave Wyckoff, NJ 07481
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Was this provider friendly?
Extremely Friendly
Does this provider use current and safe equipment?
Yes
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes everything was neat and sterile
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was the waiting area spacious?
No, it was rather cramped
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
Only with clear directions
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
I have been a patient for over 15 years. The staff is top notch. The Doctor is very professional, courteous. You never feel rushed, she explains everything to you and the importance of it. It is rare in today's time to have so much face time with a Doctor who never rushes you. She s wonderful with young children and the elderly. I highly recommend.
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