Rachel Duncan

Wellness.com Featured Provider
Rachel Duncan
Rachel Duncan, MD Office

(314) 996-5900

3009 N. Ballas Road Suite 390C Saint Louis, MO 63131

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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by N/A xxx.xxx.108.44
January 15, 2014
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.237.253
January 13, 2014
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider use current and safe equipment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.17.146
February 18, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.7.3
June 01, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
February 29, 2012
They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. Their prices were very fair. The level of care you get for the price is outstanding. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by pat summers
November 01, 2011
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
May 19, 2011
Every time I see Dr. Kane she always remembers me by name and greets me as soon as I walk in the door, even if it's been months since my last appointment. She is thoughtful and very kind; I feel very comfortable with Dr. Kane's practice. I've never seen a physician who is more respected by their staff. That typical, annoying music is not played in her waiting room. If they do play music it is soothing and appropriate for the setting. Dr. Kane is very professional as is her staff. She is very attentive to me--which I'm sure is sometimes difficult given my complicated and complex medical conditions. I never have to worry about her or her staff arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I absolutely trust her and, even though I now live over 50 miles away from her office, I wouldn't consider changing physicians
by Mary W
April 29, 2011
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Business Hours
Monday:7:30 AM - 4:30 PM
Tuesday:7:30 AM - 4:30 PM
Wednesday:7:30 AM - 4:30 PM
Thursday:7:30 AM - 4:30 PM
Friday:7:30 AM - 4:30 PM
Saturday:Closed
Sunday:Closed