Matthew Malone, DDS

Matthew Malone, DDS
Conde and Malone Family Dentistry 546 Route 20 Road South Buckhannon, WV 26201
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Dr. Johns has been my family dentist for absolutely years. I would recommend him highly.
by Debra Sampley xxx.xxx.68.46
October 01, 2015
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
Did this provider give the impression that they cared about your concerns?
Yes
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.225.109
November 17, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider offer flexible appointment times?
Yes
Did the environment feel well thought out with a holistic approach in mind?
Everything was well thought out for comfort and general well being. They took a wonderful holistic approach.
Did you receive sample toothbrushes or toothpaste to take home?
Absolutely
Was this provider compassionate to you and your situation?
Yes
by KC xxx.xxx.54.253
October 17, 2014
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider always put the customer first?
Yes, they always put customers first
by Tom xxx.xxx.39.199
December 16, 2013
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.24.2
April 04, 2013
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you experience unnecessary pain during your visit?
No
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Kerrie xxx.xxx.80.14
March 18, 2013
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was the waiting area spacious?
Yes
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.176.185
March 06, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.132.252
February 14, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Barbara Burr xxx.xxx.224.107
February 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous
December 19, 2011
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