Randhir Kapoor DDS Peridontology

Randhir Kapoor DDS Peridontology
Randhir Kapoor DDS Peridontology 1674 Keller Parkway Suite 160 Keller, TX 76248
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Consumer Feedback

(45 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
The office staff are not helpful, in fact they treated me rudely. They are very un-professional. I went to Dr. Kapoor to get an implant. I was asked to get a new X-Ray on every visit. And the insurance would not pay for that many. So on many occasions I had to pay out of pocket. Dr. Kapoor does not take time to explain in depth what needs to be done. In fact, he appeared to leave that responsibility to his assistants, who were not helpful. They didn't have a fixed price for the surgery, in fact they revised the operation costs the very next day. I decided to go with another dentist. My wife called Dr. Kapoor's office to request a copy of my dental records including the X-rays and was told very rudely that we would have to pay to get these records. I would give zero stars if i could. Latest update, they sent me another bill for something that was not communicated to me properly. Do yourself a favor, go to another dentist.
To get me to take time to write a review they have to impress. I was extremely impressed with the way this office treated customers and constantly asked if I had any more questions. They did not keep me waiting very long as many places do. The Dr and staff were effiencent, and Dr Kapoor was gentle.
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you recommend this dentist to others?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
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