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Victoria Oral & Maxillofacial Surgery Associates Inc

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Victoria Oral & Maxillofacial Surgery Associates Inc
Victoria Oral & Maxillofacial Surgery Associates Inc
(10 Reviews)
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111 Professional Park Drive Victoria, TX 77904
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
4.5 star average for Recommended
The person who works the appointment desk is very rude. She was rude to me the day I made the appointment, and was rude to my husband the day of the appointment. The office manager's name is Coy and when I called to find out how things were going, she gave me misinformation about my local dentist office (which we love) and when I called her on the lie, and said my husband had said they were rude to him, she told me that both of our perceptions of the rudeness were "in our minds". When I asked to have the dentist call me, she said he would probably not call me back. Extremely poor customer service.
by Shiner mom xxx.xxx.155.93
January 21, 2019
Love the Dr. But nurse was very Rude when I called to let her know my husband was allergic to pain meds they prescribed. So they are going to make him deal with it until the surgery because she will not talk to the Dr about prescribing something else. She suggested him take Benadryl with the pain meds he has. I don't think that is a solution. I guess we can pray the Benadryl helps and his throat don't swell while he's sleeping and it kills him. Great Job!
by Kimberly Miller xxx.xxx.32.138
June 15, 2017
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.246.80
April 09, 2014
Does this provider promptly return your phone calls?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous xxx.xxx.145.227
June 06, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.70.14
September 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.0.37
January 25, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
January 03, 2012
Are you going to visit this provider again?
Without a doubt!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to make an appointment with this provider?
Yes
Would you refer this provider to a family or friend?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
December 30, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was the waiting area spacious?
Yes
by Anonymous
November 13, 2011
Did you feel safe in this provider's care?
Yes
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider rush your appointment?
No
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Are you going to visit this provider again?
Without a doubt!
by Anonymous
August 26, 2011
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Map and Directions
111 Professional Park Drive, Victoria, TX 77904