Alpha First Dental

Alpha First Dental
Alpha First Dental 818 North 4th Street Longview, TX 75601
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Consumer Feedback

(39 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
No
by Jennifer xxx.xxx.6.234
March 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.2.0
March 09, 2012
My son had a very traumatic experience at another office. While the front staff is young and needs additional training the drs are great! The front staff appears to be tired of everyone who walks in. The drs are kind to my child and to me. I continue to go to them I can get over some bratty 20somethings for a good dr.
by Darla McCorkle xxx.xxx.150.193
March 02, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.86.248
February 22, 2012
I have received satisfactory service in the past although I am not a fan of this office. The waiting room and overall atmosphere is disturbing and today i waited over an hour for my appointment before requesting my refund and leaving. (they ask you to pay when you arrive) When I did request my refun there were no questions asked, no explanation and no apology - nor did the staff attempt to reschedule. I would not recommend this office.
by forreal89 xxx.xxx.1.151
January 26, 2012
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The toothpaste they used during my cleaning tasted great. It made the experience that much better. They make no effort to make me feel special. I don't think they appreciate my loyalty to them. Their office was a little too loud. It wasn't unbearably loud but it was starting to hurt my ears. Let me just say that the chairs in their waiting room are quite comfortable. Its nice that they care about patient comfort. The staff at the front desk was not professional . I had a 1 pm Appt and appeared that all the walk in were seen first.
This will probably be my last visit. The business model appears to be good,however, the staff up front is very inadequate.
by dale
December 29, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's office too cold?
No, it was fine
by Anonymous
December 11, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider remember you and your circumstances at every appointment?
Yes
Does this dentist use current and safe equipment?
Yes
by Anonymous
November 07, 2011
They have a very good professional reputation. I know that I'm under the care of an expert. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment.
by Shanika H
November 02, 2011
Walking into any dentist office has always been a frightening thing, you think about the sound of the drills, and other instruments running in the background. Most dental, medical, or any type of office can make you feel so out of place and uncomfortable, starting with the lobby. At Alpha First Dental their lobby is comfortable and down-right homey. My husband is in the process of having his teeth pulled and plans on getting dentures in their place, they have made every effort in making him comfortable at each appointment. I have other medical problems, and would not do anything above a cleaning on my teeth until they got the okay from my Nephrologists (Kidney Dr). They definitely care about their patients and go that extra step to make you feel comfortable.
by meljo625
October 18, 2011
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