Saddle Brook Dental Care

Saddle Brook Dental Care
Saddle Brook Dental Care 9200 White Settlement Road Fort Worth, TX 76108
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
They really are poor at returning the phone calls. I've lost valuable time that could have help ease the pain I was having. They promised to call me after I left their office for a follow up, but I never received a call until November and I left the office in March.
by Roy Nelson xxx.xxx.253.54
December 22, 2014
I give this place one start just because the Orthodontist Dr. Griffin is great. It's the office staff here that made this visit frightening. I was followed outside to my car with my 15 year old child by an office employee continuously asking "do you have a problem with me?" She was rude when I first got to the appointment and as I was leaving she didn't like way I said excuse me.. so she loudly made me feel uncomfortable and embarrassed.. after my child and I getting followed and harassed out to my car I walked back into the office and asked the office manager to get her. The office manager said that she sent her outside to "resolve things" When I said I would be changing dentists the girl that followed me to my car said very rudely "BYE" the office manager did nothing. I have called their corporate office and they are going to address the incident.

PLEASE if you are looking for a family friendly dentist or orthodontics office THIS IS NOT THE PLACE!!
by Shocked xxx.xxx.213.111
August 27, 2014
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Would you recommend this dentist to others?
I Already Have
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.195.116
August 28, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
by Anonymous xxx.xxx.62.3
August 15, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider remember you by name?
Sometimes, but not always
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by Anonymous xxx.xxx.155.130
March 07, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.29.42
August 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
July 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Naomi Sifuentes xxx.xxx.110.142
April 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.136.100
March 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Loretta9 xxx.xxx.22.27
March 12, 2012
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