Algood Family Dental Group

Algood Family Dental Group
Algood Family Dental Group 172 West Main Street Cookeville, TN 38506
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
It took 6 months to receive my set of dentures, during my first visit I asked for implants to hold dentures, Dr.Heard said very rudely that I didnt need implants. Now six months later- four cancelled appointments- cancelled by him, I have dentures that wont stay in my mouth and all he can tell me is get implants, four implants at 500. each. This dentist has either a substance prob, or something wrong with him that he should address before he accepts anymore patients
by randy xxx.xxx.242.191
July 01, 2019
If you have insurance, dont go to this dentist. He is rude, has cancelled three appointments, but made sure to charge my insurance an outrageous amount for dentures that I will probably never see, and why should he, he has gotten paid. He likes to hand everyone a bible, maybe thats because he believes Christians wont sue?
by Randy K Beasley xxx.xxx.242.191
May 08, 2019
Have been to this dentist before and spent a lot of money on my kids. I am now disable and needed a tooth pulled and wanted to pay half and the other half next month. The dentist was always nice, but the office staff were rude and said no, I would have to pay upfront. I know some people don't pay their bills, but I really needed help and found out real quick, money comes first.
by Sandra xxx.xxx.84.22
December 12, 2018
Husband had appointment for root canal was put off for three weeks because of mess up at the front desk they even admitted to the mistake of over booking,Husband paid up front cash for this procedure and was not given an appointment with time for a root canal was made for three thirty in the afternoon so was rescheduled for four days later.If a patient is good enough to pay for procedure up front you would think they would be good enough to stay over closing time to fix this after all it was there mistake twice.Will be finding new Dentist that appreciates getting paid and got competent folks to do scheduling.
by Julie xxx.xxx.198.5
May 01, 2017
Not the best. Dr. Heard is always busy, front desk almost always has rude people. Hygienists are good though
by WHo Cares xxx.xxx.2.127
April 05, 2016
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Does this provider welcome questions?
Absolutely
Were the staff members able to answer your questions?
Definitely
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.162.252
October 25, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Does the provider's staff try to be helpful?
Yes
Did this provider answer all of your questions?
Yes
Does this provider return your phone calls?
Yes
by Anonymous xxx.xxx.48.124
July 13, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Have the fillings, crowns, or veneers you've received lasted?
Yes
by Anonymous xxx.xxx.96.254
June 24, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Did you leave the office feeling satisfied with your visit?
Yes
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
by Anonymous xxx.xxx.204.31
February 24, 2014
Excellent Dentist my entire family goes there. They are wonderful with children also. Everyone there is so sweet and helpful. Never rushed your questions are always welcomed with friendly answers. Office is very nice and smoothing. Easy to find. Wait time is never very long even for last minute emergency appointments. Highly recommend!.
by Harper Family xxx.xxx.117.125
October 29, 2013
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