It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment! They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
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