Quality Denture Care

Quality Denture Care
Quality Denture Care 4453 Highway 11 East Bluff City, TN 37618
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Consumer Feedback

(59 Reviews)
4 star average for Service
4.5 star average for Environment
3.5 star average for Expertise
3.5 star average for Staff
3 star average for Recommended
4 star average for Value
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was this dentist friendly?
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Did this provider rush your appointment?
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Was this provider's staff friendly?
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did this provider listen to your input and concerns?
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.Their staff was friendly enough, but they didn't go out of their way to help me.They followed up with me after my appointment and everything. I wasn't too impressed with the staff. They could have been a lot more friendly.the doctor does not listen to his customers needs, comes across a little arrogant, when i had a problem
with my dentures, he didn't care, and he did not give me proper instructions on caring for my gums, when I received my dentures they were very thin in some spots, and broke the next day, when I returned to the office to get new ones, he refused to replace, but took the dentures and told me to return 5 days to get the repaired denture, even though it's
stamped all over the building " same day repair" 5 days without teeth is not
acceptable, I really feel he kept my dentures longer than the standard repair time on purpose, he was really angry! I do not recommend anyone
to do business with this dentist! He needs a some customer service classes. I have talked with other customers while I was in the office and I'm
not the only one with a problem... I will also report to Angie's List to try to reach a larger crowd
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider have reasonable prices?
Was this provider's office too cold?
No, it was fine
Did you leave the office feeling satisfied with your visit?
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you leave the office feeling satisfied with your visit?
They barely gave me any information at all. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, and I felt worse when I left. I'm very disappointed with the way I was treated at Quality Denture Care and with the unproffesional way they handle things.
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