Edward Hart, DMD

Edward Hart, DMD
Hart Dental 181 West Main Street North Kingstown, RI 02852
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Value
5 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. The chair that I sat in during my dental procedure was so comfortable. It was honestly one of the most comfortable chairs I've ever been in. They gave me all the information I needed about fees and payment plans before they scheduled my treatment. I appreciated them giving me enough information to consider my options before paying for it.
Did this dentist answer all of your questions?
Yes
Are you going to visit this provider again?
Without a doubt!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They made the extra effort to make sure every question and concern I had was addressed. The toothpaste they used during my cleaning tasted great. It made the experience that much better.
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Would you recommend this dentist to others?
No
Did they follow up with you after your appointment?
No, but they said they were going to!
It is obvious that their office is cleaned regularly. It was fantastic. They've never rushed my teeth cleaning. They always go above and beyond to make sure my teeth look and feel fantastic. I am going to refer everyone I know here. I absolutely love this place. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more.
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