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Katsur Dental & Orthodontics

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Katsur Dental & Orthodontics
Katsur Dental & Orthodontics
(7 Reviews)
> Get Phone Number & Directions
3222 Lebanon Church Road West Mifflin, PA 15122
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Consumer Feedback

(7 Reviews)
Service
2.5 star average for Service
Environment
2.5 star average for Environment
Expertise
2 star average for Expertise
Recommended
3 star average for Recommended
Value
1 star average for Value
Very UNHYGENEIC. Inadvertantly threw my partial plate in garbage, then before I knew it fished it out and the dentist rinsed it with cold water and put it back in my mouth. It happened so fast I didn't object, but told the office manager about it at the desk and she said "oh".
I was referred to Dr. Monti and I perceived him to be ARROGANT AND EGOTISTICAL. He does his own sedation and really PUSHES it. He read in my chart that I take a sedative for Panic Disorder, and when I told him I really didn't want sedation because my sister had a VERY BAD REACTION TO IT. He asked and I quote, "Is your sister MENTALLY DISTURBED like YOU?" What does that have to do with it Dr. Monti. You want to sterotype people take a good look at your office stafff, most of which look like they go back to the half-way after work!!!!!!!! Then I asked him if my teeth to be pulled could be added to my partial; and I guess that question was BENEATH HIM so, he answered "Why are you asking ME that?" I was later informed by the office manager Donna that he doesn't do the partials. So why couldn't HE just say that, instead of getting so arrogant and irate with me. I then told him I was going to look for another oral surgeon. I found one and needed Katsur to fax them a referral (something they do often with this new oral surgeon) but when I called they said there was a note on my chart saying not to give me anything and they hung up on me. NOW I AM THE VILLIAN and THEY'RE THE VICTIMS. SHAME ON YOU KATSUR, SHAME ON YOU!!!
by Jus'Me xxx.xxx.202.106
July 23, 2015
Terrible! I was (going to be) a new patient there. Went in for an 8:45 appointment, signed in, filled out the paperwork, and gave it back to the front desk. I was never called back. I walked out the door at 9:30. 45 minutes and no one even bothered to tell me what was going on, or why they were not seeing me. I understand that there is always a bit of a delay, but 45 minutes is unacceptable. Especially with NO communication whatsoever. A few of the hygenists came in the room several times and just looked at me, but didn't say a word. I will not be going there, or taking my family there.
by ALD xxx.xxx.220.6
August 21, 2013
Was this provider's office clean?
It was satisfactory
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this orthodontist use current and safe equipment?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.42.155
July 31, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by mrfnb xxx.xxx.202.37
March 05, 2013
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.169.83
January 23, 2013
Was this provider friendly?
I didn't feel very welcome
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Neveragainnnn xxx.xxx.39.251
December 21, 2012
Everything is awful about Katsur! The scheduling is a fiasco. The staff is underqualified and are practically running the whole place. They are rude & irresponsible. The dentist is a total quack!!!!! The dental work is terrible and temporary at best. If u are a druggie they certainly are willing to write you a pain script even if you just had xrays done. DO NOT GO THERE for dental work!!! Its a good place for drug addicts though.
by ellen66
August 02, 2011
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Map and Directions
3222 Lebanon Church Road, West Mifflin, PA 15122