Dental Care Associates

Dental Care Associates
Dental Care Associates 2 Atrium Court Selinsgrove, PA 17870
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Consumer Feedback

(5 Reviews)
4.5 star average for Service
4.5 star average for Environment
4.5 star average for Expertise
3.5 star average for Staff
3.5 star average for Recommended
First, let me start off by saying BEWARE! You know how you hear about those dentists groups that have NO ethics and just want to charge you for everything you're worth? Well, this definitely holds true for this dental group. My mother is elderly, and very trusting, she had gum disease and they told her they were going to charge her an explicit fee--but then wrote in small letters ON ANOTHER page (separate from the one she signed for care) that they could charge her pretty much anything for the care! I only discovered this when I looked at all of her bill with a fine tooth comb, incredulous that a "physician" would charge more than they had told a patient they would. BUT IT GETS WORSE...when my mother was trying to sort out why she was getting billed extra and tried to speak with the dentist, they refused to get back to her and WHAT IS MORE, they put a really rude secretary on the phone who threatened to take all of my mother's property and then sent the bill to an AUDIT company even though my mother had agreed to pay the amount (and sent it in) just because she was tired of trying to reach the dentist who worked on her and didn't want to dealt with the hassle! So now we have to contact the AUDIT company to correct THEIR secretary's mistake! STAY AWAY FROM THIS PRACTICE!
by Expect Better
September 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by auntdoo
July 18, 2012
I was satisfied with my visit. They were helpful and I left feeling encouraged. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. The dentists are friendly and accommodating. I felt very welcome and comfortable the whole time.
by Diane S
December 21, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Would you recommend this provider to others?
Were the waiting room chairs comfortable at this dentist's office?
by Anonymous
July 05, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem irritated to be working with you?
No, they were polite
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
May 12, 2011
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