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S.V. Dental Health Associates

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S.V. Dental Health Associates
S.V. Dental Health Associates
(12 Reviews)
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20 Schoolhouse Road Milton, PA 17847
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Dr. Ma Kiho's work is very disappointing. My father had a set of dentures seated almost a year ago that have never fit. He went months without dentures, either the top or the bottom, waiting for them to be corrected, all the while losing weight because he could not eat properly. He finally received his full set and they still do not fit. His gums are raw and sore and the dentist refuses to make him another set unless he pays $200 for 'his fees', after he had already agreed to make him a new set for free. They agreed to give my father some of his money back (minus these magical fees) and took his dentures...so now he has no teeth and cannot see another dentist for 2 weeks. He is in his late 70s, his health is not great...and again he cannot eat properly because his teeth are gone.
by Penny xxx.xxx.3.140
March 03, 2015
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.129.30
November 11, 2013
The office staff is friendly and helpful, but Dr. Ju did an unsatisfactory job with my daughter's front crowns, They were too big (both for looks and for the fact that they were uncomfortable and her bottom teeth hit them); the color was very mismatched to her teeth, and there was black at the gumline. He and the assistant told my daughter that it is normal for crowns to be a different color from her other teeth and they told her not to smile so widely!

When I complained, his boss told me that Dr. Ju is a nice man - what on earth does a dentist's personality have to do with the quality of his work? Then they said that it was because my insurance paid very little. They never discussed what type of work the insurance covered or didn't with me. And I don't see why that should mean someone must be fitted with crowns that are the wrong size - either her mouth was measured wrongly or the lab made crowns that didn't fit and Dr. Ju did not check before he put them in.

In all fairness, they did offer to redo the work, but they said themselves that they didn't know if the result would be any better. I felt I could not trust them to replace the crowns, since their standards of acceptable work do not seem to be very high. Now my kid has to go through the hassle and pain of having them replaced and I have to pay a lot to have that work corrected.
by No longer a patient xxx.xxx.186.158
August 28, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Renee xxx.xxx.59.166
July 26, 2013
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Would you recommend this dentist to others?
Yes
by Anonymous xxx.xxx.72.54
December 06, 2012
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by Anonymous xxx.xxx.24.119
December 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.115.68
August 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.210.213
March 06, 2012
Getting an appointment at this office wasn't too difficult. The toothpaste they used during my cleaning tasted great. It made the experience that much better. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.
by Heather
January 05, 2012
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
December 07, 2011
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Map and Directions
20 Schoolhouse Road, Milton, PA 17847