Hall Lavar DDS Inc

Hall Lavar DDS Inc
Hall Lavar DDS Inc 526 Jefferson St Greenfield, OH 45123
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
I forgot about the boys & I having a dentist appt. on Monday. My husband answered the phone, apologized & explained my sister had just passed away. Instead of apologizing for our loss &/ or saying just have her call & reschedule, they decided to rudely throw out we should have remembered to call or have someone call to cancel our appointments & they wouldn't be able to block schedule us anymore. I get there's rules & I'm truely sorry about forgetting to call, but to state the policy at that time๐Ÿ‘ฟ. I went up there & let them know how rude & inconsiderate they were. The wife & daughter run the office & proceeded to tell me that Dr Hall wouldn't talk to me, that they weren't rude, they've had deaths & remembered to cancel appts if they had them, etc. I said "well I'm sorry I didn't handle my sister passing away very well & I was sorry I didn't call to cancel a DENTIST appt.". The wife then said She was sorry I didn't call too. I looked at her in complete disgust & told her not only did they lose the business that day but they lost us as patients & I'd make sure everyone knew how they are. No empathy at all ... All they care about is $$$. ๐Ÿ‘ฟ๐Ÿ˜Ÿ
by UpsetSister xxx.xxx.222.105
February 18, 2017
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.138.130
July 30, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider answer all of your questions?
Yes
Was the dental equipment clean?
Yes
by Anonymous
March 29, 2011
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful.
by james moore
March 21, 2011
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