Lori Herman, Relations Coordinator

Lori  Herman, Relations Coordinator
Massapequa Oral & Maxillofacial Associates 4180 Sunrise Highway Massapequa, NY 11758
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.142.36
May 02, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.26.146
March 27, 2013
My husband and I both went to have teeth pulled. I had a lower wisdom tooth and he had a front broken cap extracted. Dr. Scharfenberger was our surgeon,I can honestly say I can never had such a kind, caring, doctor before. He was so calming, patient and as gentle as he could be. He even called that night to make sure I was ok. I would highly recommend this office to any of my friends and family!!
by LeeDah121011 xxx.xxx.46.143
November 16, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was this provider's office too cold?
No, it was fine
Was this provider friendly?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.94.50
September 22, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.70.162
September 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.127.229
February 21, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.233.95
January 24, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was the waiting area spacious?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Would you recommend this oral surgeon to others?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
November 30, 2011
Was this provider's office clean?
It was satisfactory
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office easy to locate?
Fairly Easy
Did you feel safe in this provider's care?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
October 29, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider listen to your input and concerns?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
August 26, 2011
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