Mount Rose Pediatric Dentistry

Mount Rose Pediatric Dentistry
Mount Rose Pediatric Dentistry 16560 Wedge Reno, NV 89511
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this dentist answer all of your questions?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you leave the office feeling satisfied with your visit?
Completely!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They were very friendly and tried to make my children comfortable. The waiting room does have a few fun toys for the kids. I don't think that my kids need to feel that the dentist's office is a place where we go to play. The waiting room here is spacious. There is a very relaxed atmosphere at this dental office. I would definitely recommend them to my loved ones. I was so happy with their services. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. My kids loved being able to pick a tv station & watch it while they were getting the work done. Dr. Murphy is very friendly & patient which is a big plus with young children.
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