American Dental Center

American Dental Center
American Dental Center 67 State Route 36 West Long Branch, NJ 07764
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
by Anonymous xxx.xxx.62.60
April 03, 2017
worst place my family and I have ever visited! Their staff members including doctors, are not professionals (if you know the definition of that). Almost killed my mother administering anesthesia and charged her for something covered and paid for by her insurance company; they now want to play hard to get and are giving my mother the run around to not refund her card, always stating the manager is on it and will follow up, well it has been months since that. We are now going to start pursuing this in a different manner and will send letters to the Department of Banking and Insurance, the Office of Inspector General and a lawyer to report this fraud and negligence.
by Orlando xxx.xxx.20.176
December 01, 2016
My experience was terrible, I was tortured. I went in for a filling that was done wrong and pinched my nerve, went back to complain and asked to see the male instead of the female and my nightmare got worst. They had to do a root canal. did it wrong and left a piece of root canal in their, more pain. Went back and was told I needed to do another root canal in the process I was in so much started crying called my husband to come. He then said my tooth cracked and pulled it, when he pulled it the root stayed in and tortured me and gave me about 5 shots to numb me and he dug and dug and dug and pulled and pulled and pulled unsuccessfully I ended up going to a surgeon as an emergency visit. I started at 9am left that office at 1130am. It was a nightmare. I ended up loosing my tooth. Then to top it off she did a root canal on the lower tooth and did it wrong the filling in the root canal went out of the root canal area covering the area of the nerve that runs on the lower jaw. Saw another dentist who stated it was done wrong had to see an endodontist who now determined that the tooth needs to come out. No surgeon wants to fix it ,its too close to the nerve. I can loose my sense in that area. Now I have 2 tooth missing the rest were already gone due to eating sweets when I was young. Which I blame myself for that. But I was trying to save these tooth and they made my situation worst now I am going to need dentures. I do not recommend this place. Please people don't go there. If you do , AT YOUR OWN RISK
by anonymous xxx.xxx.199.76
September 09, 2015
I have traveled long enough in my life. I gather dentists are crossing a similar bridge. This staff is tremendous!
by VESTAT xxx.xxx.11.178
August 28, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the temperature in the office acceptable to you?
Perfect
Does this provider remember you by name?
Always
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Always
by anonymous xxx.xxx.245.16
October 20, 2014
Please enter your review here.
by Stacey xxx.xxx.102.29
September 25, 2014
My overall experience with this provider was terrible. I was so disappointed! You will never get the same dentist twice. Its like a revolving door for hiorrible dentists. If you need anything other than a cleaning or filling you'll be lucky to get a phone call back. stay clear of this place. the only reason i went here is because there was no charge through my job. i should have paid and went somewhere else
by me xxx.xxx.251.81
June 24, 2014
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Are you going to visit this provider again?
Without a doubt!
Did this provider have reasonable prices?
Yes
Was this dentist's staff friendly?
Yes, they went above and beyond
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
by Anonymous xxx.xxx.11.241
February 10, 2014
They gave me advice about what I could do at home to prevent tooth decay, and it's really helped. They are very knowledgeable. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by Mary Lou Olenhaus xxx.xxx.161.117
January 01, 2014
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Were the waiting room chairs comfortable at this dentist's office?
Extremely comfortable; I could have fallen asleep
by Anonymous xxx.xxx.223.26
October 07, 2013
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