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Flatrock Family Dentistry

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North Platte, NE

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Flatrock Family Dentistry
Flatrock Family Dentistry
(8 Reviews)
> Get Phone Number & Directions
1225 South Poplar Street North Platte, NE 69101
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
He's a horrible man with a despicable bedside manner. He is impatient, dominating and overbearing in his practice. I can not select a star, maybe a horn. His wife is the office manger and for billing purposes this is definitely a conflict of interest. It wouldn't let me proceed without selecting a star but he needs horns!
by Outsider xxx.xxx.48.177
February 27, 2018
Rude, callus, disrespectful,
a wasteland of good manners.
This is the treatment you will receive from this office.
by Penelope Lindow xxx.xxx.3.132
January 31, 2017
Been taking my kids there for years never had a no call no show. Last couple times I have taken my youngest in they have wanted to pull his baby teeth and I told them they could not. He has seizures when his blood is drawn so his dr office won't even do that without dr in close proximity. Last time the hygeninist looked at him and said well why do you have seizures, do you just get worked up? They told me his teeth would not fall out on their own, they needed to pull them, I said if they could not put him under to do it they couldn't do it. They kept telling me it was only a needle to nemb and then pull them, I said no. Well made the appt for cleanings 2 weeks ago for my 3 kids (11, 13, and 16) Got the post card reminder in the mail, that was great... today I got a rude voice mail saying they are calling to confirm our appt and if I don't call them back before 5pm they will take them off the schedule. We have never not shown up for an appt. We have never been disrespectful to them, but after that I will never go back and will never tell anyone else to go there. I have refered many people there but not any more! When I called to tell the receptionist I found the voice mail rude she said ok thanks for calling!
by Jenkins xxx.xxx.46.253
May 11, 2016
Was this provider's staff friendly?
No
Was the background music pleasant while you were in the waiting room?
Not really
Do you feel like this provider's office is well staffed?
No
Was this provider helpful about using your insurance coverage?
Somewhat
Did the staff help you feel comfortable when you called with questions or concerns?
No, very uncomfortable
by customer xxx.xxx.28.214
August 11, 2014
They could be more accommodating to children and their parents.
by Anonymous xxx.xxx.28.46
April 19, 2013
Was this provider's staff friendly?
No, they were rude
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.9.218
September 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.127.242
August 28, 2012
Dr. Walrod's office is nice and comfortable - I don't think I've ever waited longer than 5 minutes before an appointment. I have no complaints about the dentistry work I've received either, though sometimes it can be difficult to make an appointment; they tend to be booked up for months at a time. Please beware that the office is closed from 12-1 for lunch, and the doors will not be open until exactly 1pm. I like to show up early for my appointments, but always end up sitting in the car waiting!
by Sarah
April 25, 2011
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Map and Directions
1225 South Poplar Street, North Platte, NE 69101