Gurley Hall Ritter & Brogden Orthodontics

Gurley Hall Ritter & Brogden Orthodontics
Gurley Hall Ritter & Brogden Orthodontics 3701 Northwest Cary Parkway Suite 200 Cary, NC 27513
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Dr Ritter and the staff make the extra effort to make sure every question and concern I had was addressed. They have really great customer service here. They always put their customers first, regardless of the situation. Their impressive technology allowed them to do a before-and-after that let me see what my teeth would look like once the braces came off, so I already know I will love the results shown to me after consultation. It is always easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They also worked with me for a payment plan and using my flexible spending account too. Very satisfied with my results and send all referrals to Dr Ritter.
by Smiley xxx.xxx.254.71
October 29, 2013
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.32.44
August 26, 2013
My son and daughter are both seeing Dr. Gurley for orthodontic treatment and we all LOVE this office. Dr. Gurley is extremely communicative and the office staff is very helpful and friendly. I found his pricing to be very reasonable compared to other estimates I received, and the treatment here has been excellent. I would highly recommend this orthodontist for children or adults.
by MB xxx.xxx.56.118
August 23, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider friendly?
I didn't feel very welcome
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous xxx.xxx.194.150
June 10, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
November 23, 2011
Does this provider give unbiased advice?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
June 24, 2011
Does this orthodontist offer flexible financing options?
Yes! They had some of the most flexible financing options I've ever seen
by Anonymous
June 13, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
April 25, 2011
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