Aida Ponce, MD

Aida Ponce, MD
144 N Frost Dr Saginaw, MI 48603
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider's office easy to locate?
Fairly Easy
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Did this pediatrician have toys, magazines or TV's in the waiting room?
They had some, but nothing my kids were interested in
Was this provider's office too loud?
No, it wasn't too loud
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They gave me sufficient information to make a decision about my treatment plan. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
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