Oral Surgery Associates of Lansing

Oral Surgery Associates of Lansing
Oral Surgery Associates of Lansing 4201 Okemos Road Okemos, MI 48864
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
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by joy bill xxx.xxx.70.6
December 08, 2021
This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I was never able to relax during my appointment. I was on edge the whole time. I would never visit them again. I was very disappointed. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. I did not feel safe with them at all. I was scared that something was going to go wrong. They cared more about making me pay for the service before it was rendered than they did about my claustrophobia or the possibility I might have a panic attack in the middle of the procedure. I'm surprised they didn't make you carry your receipt in a folder around your neck so they could see that you had paid. When I said something to the doctor about their priority being getting payment first he offered to stop the visit so I could leave. This tells me they have a scam going where they start your visit so they can bill for a service never performed. I will definitely notify Blue Cross about this.
by Marlene xxx.xxx.206.62
September 26, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.93.89
September 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by lmwh xxx.xxx.125.60
April 02, 2012
Were the waiting room chairs comfortable at this provider's office?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 04, 2011
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